Koza 1 Cad. Sev Apt. No: 153/4 Çankaya / Ankara +90 850 259 06 60 info@entamed.com

Entamed Academy

Role-based training programs, mentoring and KPI tracking for lasting improvement.

Designed for institutions

Measurable training architecture tailored to your teams

Entamed Academy offers role-based trainings for clinic managers, dentists, reception and clinical support teams. Programs are built with the pre-analysis → design → delivery → evaluation cycle and tracked via KPIs.

Pre/post tests Mentoring Field observation Micro-learning Reporting
At a glance
Who is it for?
  • Reception & patient communications
  • Clinic coordination & operations
  • Dentists & assistants
  • International patient / health tourism teams
Programs

Fast impact with role-based modules

Reception & Communication

Front desk, phone–message handling, communication for objection handling.

  • Question types & active listening
  • Appointment & reminder flows
  • KVKK-compliant information
Corporate quote
Clinic Operations

Workflows, stock–consumables management, quality & audit checklists.

  • KPI dashboards & reporting
  • Procurement & supply
  • Infection control protocols
Corporate quote
Dentist & Assistant

Treatment plan presentation, patient safety and in-team coordination.

  • Smile design & photo protocol
  • Informed consent
  • Complication management
Corporate quote
Health Tourism

Multilingual communication, end-to-end coordination, ethical marketing.

  • Pre-assessment & price transparency
  • Transfer–accommodation–interpreting flows
  • GDPR/KVKK-aligned data protection
Corporate quote
Sales & Presentation

Presenting treatment plans, handling objections and closing techniques.

  • Value-based communication
  • Pricing framework
  • Ethical persuasion principles
Corporate quote
Regulation & Compliance

KVKK, information, consent and documentation workflows.

  • Standard forms & templates
  • Audit readiness
  • Risk analysis & corrective actions
Corporate quote
Sample Curriculum

Every module includes measurable outcomes

Reception – Patient Communication (1 day)
  • Right question set & needs analysis
  • Phone, e-mail, message templates
  • Scheduling and reducing no-shows

Outcome: Improved response time and appointment confirmation rate within 30 days.

Clinic Operations – KPI & Reporting (2 days)
  • Revenue–cost and efficiency metrics
  • Stock–consumables and purchasing flows
  • Quality checklists and audit calendar

Outcome: Lower consumable costs and faster appointment cycles within 60 days.

How We Work

From analysis to reporting; a closed-loop improvement

1. Pre-Analysis

Objectives, team profile and needs assessment.

2. Design

Custom content and schedule for your organization.

3. Delivery

On-site/online sessions and micro-content.

4. Evaluation

Pre/post tests, field observation and reporting.

Let’s design your training plan together.

In-house 2-day programs, modular workshops and mentoring options.

FAQ

Frequently Asked Questions

On-site (at your clinic) or online; hybrid model is also possible. We plan the schedule together.

We get the best results with teams of 5–25. For larger groups, we recommend parallel sessions.

With pre/post tests, field observation and KPI dashboards, we report the effects over 30–60 days.

Contact Us

Koza 1 Cad. Sev Apt. No: 153/4 Çankaya / Ankara

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